Intercom alternative Compare Intercom to Zoho SalesIQ

Those with the two most advanced plans can remove at the bottom of the widget. Intercom is a live chat and messaging platform that was founded in 2011 by Ciaran Lee, David Barrett, Des Traynor, and Eoghan McCabe. The company is headquartered in San Francisco, California and currently has over 30,000 customers worldwide. Your Intercom bill is based on your products, plan, and the number of people your application’s tracking. You’ll get billed monthly for custom plans, or you can choose to be billed annually.

Some users have reported about Intercom’s complex user interface and issues with notification management. A customer service platform with extensive integrations can streamline workflows and enhance excellent customer service experience. So, whether you’re feeling the pinch of Intercom’s pricing, seeking more robust integrations, or just curious about what else is out there, you’re in the right place.

ActiveCampaign Alternatives For 2023

It is designed for small businesses, while Intercom and HubSpot are more suited for larger companies. Freshdesk is also more affordable than Intercom, although both products offer a similar range of features. Just like Intercom, Zendesk offers a suite of customer service tools, including a help desk, chat, and several automation modules for marketing. You can decide which features you need and create your own setup within Zendesk Support Suite.

However, let’s settle down for the following options just to have a clearer picture. So, why exactly is Intercom pricing so complicated and unpredictable? Well, you can’t just choose a subscription plan with all the features you need and pay for it. When following the last AI Answer in a conversation, the customer confirms the answer provided is satisfactory or exits the conversation without requesting further assistance. This ensures that you only pay when Fin does what you care about most; resolving a customer’s question.

HubSpot Pricing

So there is no need to worry about how many people you reach out to, and there will be no surprises on your monthly bill. If you want to be able to reach your website visitors proactively with Intercom, you should pay close attention to how many people you message per month. You can acquire the Accelerate plan from $499,- with additional seats for $49 per user, per month. This is because Intercom seems to spend quite a sum of its time on improving its pricing, causing changes in their plans.

Nothing is confusing about it, and I don’t think you’re going to have any issues with it. First of all, I wasn’t a fan of having to provide my work email specifically. The sign-up form wouldn’t let me go further if I didn’t use a work email. On the other hand, I was really glad to see that signing up using Google was possible, and that there was no credit card requirement. So once I was done filling all the details, I was asked to check my email for a verification link. The email arrived almost instantly, and with that I was able to proceed further quickly.

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